MULTI-LOCATION & FRANCHISE MANAGEMENT SOFTWARE
Grow your fitness business with powerful, enterprise-level gym management software.
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Think bigger, go further
You need software that works as hard as you do. Software like Xplor Gym. With everything you need to run your business in one place – sales, member management, access control, payments, marketing, app, and much more. Configurable for your unique business proposition.
Xplor Gym is also letting us upskill and coach our staff. It makes it easier to show them how different parts of the business work and explain the impact of everything they do on business performance. This is helping us develop and retain talented team members.
Stephen Haughey, General Manager – Cityside
The prospecting system is really effective. The team and myself get sales reminders to chase prospects. And that makes it simple to keep track of everything. We don’t tend to lose a lot of prospects because the team is so proactive thanks to Xplor Gym.
The prospecting system has helped us with mass communication too. We can filter prospects into target groups – for example those who’ve had a guest pass or people who’ve been referred. So, we can follow up with them appropriately in that way too.
Alex Plant, Sales Manager
Before adopting Xplor Gym, Fitness Park was operating with disparate software in each gym and old architecture. We didn’t have a single view of how our sites were operating, couldn’t offer customers a seamless mobile booking experience, or consistent levels of service across our gyms. Employees had to spend a lot of time reconciling data from different sources for reporting, doing manual tasks like data entry/processing gym access/payments, rather than focusing on engaging with members.
Thomas Mendonça, Director General Digital and Innovation
Multi-site & franchise gym management, simplified
Build a multi-site fitness business that stands out for all the right reasons
Scale your fitness business with a software partner that works as hard as you do. Create a member experience that inspires loyalty. And adapt to new trends and changes fast with flexible technology. Get all the features you need to thrive.
Multi-site memberships
Flexible memberships & access across sites
Choose to create memberships with access to one, groups of sites, or all locations. No need to buy multiple memberships, members can simply upgrade to get access to more or all sites. Plus, you’ll get a single, complete view of each member for a truly consistent, smooth experience.
Manage access across all sites from one place with integrated access control. Based on the permissions you set, members can access all sites using the same method.
Customisable, scalable tech
Differentiated, memorable member experiences
Want to hit ambitious growth targets and expand to even more locations? You need to create memorable member experiences that stand out for all the right reasons.
Choose cloud-based software with the flexibility to do business your way. Integrate with third-party and your in-house technology to create signature member experiences for your fitness club chain or franchise.
And take advantage of exceptional levels of speed, responsiveness, and simplicity as you scale your business attracting more members and opening new locations.
Marketing & communications
Impactful communications at scale
Supercharge new member signups, engagement, and retention with superior communications. All automated and sent straight from your management software.
With in-built marketing automation functionality, Xplor Gym lets you send marketing and operational email and SMS messages. Build personalised journeys. Set up triggers at key milestones. And hit the right notes every time with personalised messages.
Segment your members to build target audiences with common characteristics and interests. Schedule and automatically send tailored, perfectly timed marketing communications.
Payments & POS
Unlock revenue opportunities
Membership payments are an essential source of revenue for your fitness business. Xplor Gym takes the heavy lifting out of billing members, even as you grow. With our technology and team on your side, you’ll save time and improve collection rates.
Centralised membership payments management makes it easier for franchises to manage royalties. Avoiding non- or delayed payments while ensuring both the franchisor and franchisee receive the correct payment on time.
Set up products and services once. Then roll out across all or selected sites automatically. Point-of-sale features make it easier to centrally manage and track sales across all locations.
Business intelligence & reporting
Effective decision making
Get the insights you need for reporting and informed decision making at all levels of your fitness business – by site, regions/groups of sites, and all sites.
See the metrics that matter most on your dashboard. So, you and your team spend less time generating reports. Freeing and empowering you to make decisions faster.
Analyse aggregate sales data to identify key areas to focus on for training (enquiry handling, conversions, retention and more). And quickly view member behaviour trends to increase retention and revenue.
Best-in-class technology for multi-site operators
Want to stand out in today’s competitive landscape? You need to deliver exceptional member experiences, retain the best staff, and to operate with unparalleled efficiency.
You need a fast and responsive, yet simple, management software platform that disrupts the status quo. Xplor Gym will help you engage more members for longer, keep your team happy, and realise operational efficiencies.
Grow and adapt quickly, with a digital SaaS solution built with an API first approach. Integrate with market leading partners including Technogym, EGYM, Gympass and many more. Build completely customised experiences for your members so your chain stands out.
Ready to grow your business without barriers? We’re ready to help.
It was imperative for our business to take a phased approach to onboarding and go live. This started with launching Xplor Gym at a pilot site, before rolling out gradually across all 18 sites. We engaged key stakeholders from across our business in the project right from the start. This helped us build a solution that fits our unique needs.
Keith Pickard, Golf, Health Club & Spa Director
From a business perspective, the most positive thing about Xplor Gym is the support we get.
In Xplor Gym we have a partner who offers proactive, as well as reactive support. This makes a big difference to us as a business. And it’s encouraging to know that the software is under constant development.
The Xplor Gym team listens to our feedback and actively finds ways to solve our challenges. It’s good to see the system evolve with our requests taken into account.
Stephen Haughey, General Manager – Cityside
Xplor has a team that is second to none. They make themselves available to help when we need. The aftercare team goes above and beyond every single time for us. Xplor Gym is a true partner, not just a software supplier. The Xplor Gym team works alongside us to ensure we are set up for success.
Mike Garner, Director
Say hello to your new management software partner
Want to ask a question?
We’re here to help. Get in touch to speak to one of our multi-location and franchise gym management experts.
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