REPORTING & ANALYTICS
Take a data-driven approach to running your fitness business with easy-to-use gym reporting software tools. View key performance indicators (KPIs) with useful dashboards. And dig deeper when you need to.
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Stay on top of business performance
Get the information you need to understand performance and make impactful decisions fast with Xplor Gym. Always up-to-date, complete, and accurate. Whether you have one club or are a multi-site operator, Xplor Gym has powerful reporting capabilities that can be customised to suit your needs.
From tracking daily attendance to seeing how many members we have, Xplor Gym gives us access to metrics we weren’t able to get before. That helps us be accountable for performance and focus our efforts in the right places.
Xplor Gym is also letting us upskill and coach our staff. It makes it easier to show them how different parts of the business work and explain the impact of everything they do on business performance. This is helping us develop and retain talented team members.
Stephen Haughey, General Manager – Cityside
Running the business has become very expensive.
The dashboards within Xplor Gym have definitely helped my team understand the impact that small changes can have on performance. It helps them find ways to push the business forward and be more effective.
Lee Button, Owner
Xplor Gym gives me the data I need as a gym owner to understand how my business is performing.
As well as reliably showing when members have paid, I can see when a Direct Debit fails. I can also use the email and SMS automation tools to let those who’ve stopped paying before their membership has ended know and explain what to do next.
Andy Little, Managing Director
Xplor Gym gives you all the live analytics you need to see how your business is performing. I use the dashboards on a daily basis to see how many sales we’ve had and get revenue numbers. It’s much easier than having to pull an individual report and keep track myself – it does it all for us.
Alex Plant, Sales Manager
If you’re a club with big ambitions and want a truly flexible solution that will support your growth, streamline your club operations, and give you and your team valuable time back to focus on your members, then Xplor Gym is the solution for you. We are delighted with the system to date and just wish we had it in place sooner.
Mike Garner, Director
Better decision making with gym reporting software
Quick dashboards & detailed reports
As an all-in-one gym management software solution, Xplor Gym makes it easy to get the data you need to make timely business decisions. Know exactly how you are performing at a glance. And get detailed reports when you need them.
Customisable homepage dashboard
Instant access to the KPIs that matter
Every business owner and manager is different. That’s why we made our quick access dashboard customisable. So, you see the stats that matter most to you as soon as you login to your gym reporting software.
View performance data for the day, week, or month. Select the metrics you want to see – new prospects, active members, cancellations, bookings, visits, sales, and more. You can even choose to add the weather to your dashboard to see how it impacts performance.
Bookings & visits
Track booking & visit trends
Understand how each class in your studio schedule performs to build a successful programme that your members love. Xplor Gym lets you quickly see how members book each class – online or via your team. And spot trends in when members book.
See which classes have the highest attendance and no-show rates. Then track trends overtime as you take action to improve attendance.
Track visits across your business. Understand your busiest and quietest times each day of the week. See how many of your membership base visit each week – how many unique visits. And much more!
Membership payments
Understand payment collection trends
Membership payments are essential income for most gyms and fitness clubs. As Xplor Gym offers embedded membership payments with full support, all your data is in your software. Always accurate and up to date. That makes it easier to track and forecast payments performance.
As well as giving you access to detailed data for reporting on and forecasting for membership payment collections, Xplor Gym gives you a handy dashboard of KPIs. Track successful collections, resubmissions, and rejections each month. Identify members without a Direct Debit mandate and follow up to avoid missed payments. Understand rejection rates and reasons. See a quick collection forecast for future months to anticipate revenue.
Financial performance
Measure revenue across all sources
Get fast access to financial KPIs with Xplor Gym’s dedicated financial performance dashboard. See sales and monthly payments income. And understand sales performance by product type and family. Plus, track the success of promotional offers.
Get a monthly overview of income and compare monthly performance year-on-year. Understand sales by channel (e.g., website, kiosk, back office). Track monthly Direct Debit income for memberships and bolt-ons with a year-on-year comparison.
See which type of product (e.g., registration fee, entry pass, shop purchases) generates the most income each month. And track the performance of promotional offers by usage and income associated.
Detailed reporting capabilities
Deep dive into key performance metrics
As well as offering a variety of dashboards within the platform, Xplor Gym reporting software lets you create management exports.
These help you dig deeper into performance across all levels of your business. Use exports to understand your members better and improve your offering. Or to follow up with groups of members who need extra attention (e.g., those at risk of cancelling). And monitor financial and accounting numbers.
By partnering with Xplor Gym, we benefited from a strong project management team, regular meetings, and a highly collaborative, flexible approach to onboarding.
Xplor Gym’s end-to-end approach to project management has been first class, from implementation to data management and everything in between. We now have a solution that’s best-in-class for both our team members and members alike.
Keith Pickard, Golf, Health Club & Spa Director
Switching to a new gym management solution is a big deal as a business. The process went really well overall. From onboarding onwards, I’ve been impressed with Xplor Gym. It’s been easy to learn the basics and as time goes on I’m exploring everything the solution has to offer.
Members even feel more connected to the gym as memberships are easier to manage and use.
Lee Button, Owner
Constant communication and being able to ask any questions that come up is vital when moving to a new solution. The biggest positive was how fast the Xplor team responded to questions, concerns, and issues. Everything was addressed and resolved quickly.
We were given clear dates and details of what would happen. From signing the contract, we were able to switch quickly and were never left waiting.
Luke Tyler, Head of Health & Wellbeing Services
The Xplor Gym support team provides consistently high service. The team is full of shining stars who deserve a big thank you!
This team helps answer the questions I have fast. As a gym owner, time management is crucial to my success, so being able to ping over an email to a responsive team is invaluable.
The level of support I get from Xplor Gym is what customer service should be about. It’s what I strive to deliver to my members. This is testament to the effort the support team goes to.
Andy Little, Managing Director
With Xplor Gym we get a high level of support when we need it. Our dedicated Customer Success Manager helps us discover new ways we can use and get more out of our software investment. And the support team is there to quickly answer any technical questions we have.
Alex Plant, Sales Manager
A software partner you can rely on
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