Custom branded gym member app
Strengthen your member experience with a gym member app that carries your brand. Your member app will let you engage, motivate, and retain members.
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Elevate your digital fitness journey
Stand out from the competition, and get the most out of your Xplor Gym investment, with the gym member mobile app. Give your members an app that makes it easy to manage their membership, book classes, access your gym, and so much more!
Choose to have your own branded app or rely on the standard app.
I’d recommend Xplor Gym to any operator who wants to keep up with the times and invest in software that’ll benefit both the business and members too. Xplor Gym is for people by people and that shows in the support we get.
Lee Button, Owner
Powerful gym membership app
Stay top of mind for your members
Available on Apple iOS and Android, the gym member app helps your members get more from their gym membership. Creating loyal, engaged members who stick with you for longer.
Member experience
Satisfy and engage members
Powered by your gym management software, the app gives members more control over their experience with your club.
Using the gym membership app, members can manage their membership packages, make purchases, update personal details, and more. So, you’ll spend less time on admin, freeing you to focus on running and growing your business.
Plus, your app will make it easier to keep in touch with members and create the kind of experience that inspires loyalty. Engagement boosting features include:
- Push notifications to keep members in the know about everything going on at your club
- In-app posts to showcase offers, promote events, and share news
- Personalised promotions that can be used to reward loyalty
- Add a WhatsApp link to let members quickly message your club
Group fitness classes
Make bookings effortless
Let members use your app to view timetables and book group fitness classes. Within your gym membership app, members will see:
- Class name/type
- Instructor name
- Location
- Start & finish times
- Spaces remaining
- And more
Members can book via your app or join a waitlist if their chosen class is currently full. Details of bookings can be automatically synced to calendar apps. And choose to send handy reminders ahead of class bookings – helping to increase attendance.
Your app will also make it easy to view and change class bookings.
Gym access
Power easy, secure entry for members
Stay in control of access to your facilities, with powerful gym attendance app functionality. Choose to let members use your app for contactless entry.
When visiting your club, members can use your app to generate a dynamic QR code. This code can be scanned for entry.
As each QR code is unique and valid for a limited time only on a specific phone, you can effectively track visits. And avoid fraudulent access.
Sales
Generate revenue via your app
Turn your app into a sales channel. The store functionality makes it easy to sell membership subscriptions, products, and services through your app.
Showcase your latest offers within the app. Think bolt-on packages, special discounts, new courses, and more.
Maximise checkouts with a secure sales process that’s designed to be smooth and intuitive..
Level up your member experience
With Xplor Gym, you can choose to give your members access to an app that completely reflects your brand.
Members will see your name and logo on the App Store or Google Play. And in the app, they’ll see your logo, colours, fonts, images, and more. Creating a highly branded experience that builds loyalty.
As well as all the features you’d expect from an app, you’ll have access to a range of integrations that enhance the member experience (and create new revenue streams!). For example:
- Offer training plans that are personalised to member goals and preferences
- Let members track nutrition to complement their training
We found the onboarding team really helpful – nothing was too much bother. We had regular calls and our questions were answered quickly. The whole process was mapped out for us so we knew what to expect and what we’d need to do to keep it on track.
It was also valuable to get our hands on the system before it went live. This helped us get to grips with it ahead of time.
Stephen Haughey, General Manager – Cityside
Xplor Gym’s end-to-end approach to project management has been first class, from implementation to data management and everything in between. We now have a solution that’s best-in-class for both our team members and members alike.
Keith Pickard, Golf, Health Club & Spa Director
The level of support I get from Xplor Gym is what customer service should be about. It’s what I strive to deliver to my members. This is testament to the effort the support team goes to.
Andy Little, Managing Director
Software & an app from a trusted partner
Want to know more?
Get in touch to speak to one of our gym member and management experts.
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Frequently asked questions
There are two branding options available for the app:
- A standard, non-custom option – the Xplor Active app
- A custom branded app
The standard app is available to Xplor Gym customers as part of the Engage & Grow and Customise & Scale packages. This app is called the Xplor Active app.
The custom branded app is available to all Xplor Gym customers at an additional cost.
There are a number of ways the custom branded app will be personalised to your business:
- Imagery
- Name/logo
- Colours
- Fonts
Choosing to invest in a gym member app that’s tailored to your brand brings all these benefits:
- A streamlined, consistent member experience
- Increased brand awareness
- Higher brand recognition
The app is fully integrated with Xplor Gym software. And that means that all member data is synchronised in real-time with your software. So, everything is always up-to-date and accurate.
Members get a smooth, connected experience. And management is easier for you with an all-in-one solution.
Available on iPhone via the Apple App Store or Android via Google Play, the app is free for members to download.
If you’ve opted for a custom branded app, members will search for your brand in their app store. And with the standard app, members can search for ‘Xplor Active’.
Ready to work smarter not harder?
Book your demo to see Xplor Gym in action with a personalised walk through.