Want to know how to grow your gym business? Get 13 ideas to help you expand and scale profitably. Plus, find out how to identify the right time to grow and set yourself up for success with the right tech.
Does your gym business plan for 2025 include expanding and scaling up your business? The fitness & wellbeing industry is an exciting place to be right now. So, it could be just the right time to grow your gym business.
Every business is different. So, exactly when you need to get serious about growth will depend on your individual business. And how you’ll go about growing will be different too.
One thing’s for sure, you’re in the right place to start working out what’s right for your business! We’re here to help with everything you need to get started:
- How to tell that the time is right to expand your fitness business
- 13 ways to grow your gym
- What you can to set your fitness business up for successful growth
Power up your business & stay in the know
Common signs it’s time to grow your gym
Most gym and fitness club businesses are continuously growing in some way. But, there are times when it’s right to get serious about scaling up your business.
These are some common signs that you should put together a plan to grow your fitness business:
- Everything is running smoothly – If you’re getting to the point where your business pretty much runs itself, it could be time to explore growth opportunities
- Demand is consistently high – Getting close to capacity on a regular basis. Booked out classes. And even having to stop accepting new members. If any of these sound familiar you may need to think about expansion
- Retention rates are high – When members are loyal and you’re getting plenty of positive feedback, it’s time to look for ways to scale up what’s working so well for you
- Revenue is strong – Seeing positive financial growth? Is your business is profitable? Then think about exploring new growth strategies and/or building on what’s working
- Opportunity exists – Are competitors expanding? Is there a new opportunity you’ve identified that’s worth exploring? Chances are you need to investigate opportunities to grow your fitness business
13 ways to grow your fitness business
So, how can you grow your gym business? There are loads of ways to grow.
Exactly how you decide to go about scaling up your business will depend on:
- Your existing operations
- Your goals
- Your available resources
Check out these ideas to inspire your growth and expansion plans:
1. Expand in your existing location
When thinking about expanding, gym operators often automatically think about opening in a new location. Yet, that’s not always the only way to grow.
Start by considering if there’s room for growth in your existing location or locations. If demand is still growing steadily and your premises allow it you could:
- Grow your footprint and extend your club
- Add a new studio, therapy room, or workout area
- Revamp underused areas with new equipment
- Extend your offering to appeal to new demographics
Invest in research
TipThe team at Leisure DB can help you identify whether there’s room to expand and reach new people in your local area. As a Leisure DB partner, we can help you secure a preferable rate for this research.
Contact us to learn more2. Open in a new location
Reached the potential of your existing location (or locations)? Then you may look to grow by opening a new location. That could be one nearby or in a totally new area.
The location you choose can make or break how successful your expansion is. How do you find the best location for a gym? Start by thoroughly exploring whether demand is there for the taking.
“Experience shows us that there are many factors that can influence catchment areas for gyms. And we know that every site is different.
It’s not purely about drive time, population clusters, or where competitors are. It’s about what you are offering and for what price. It’s also about geography, natural boundaries, and man-made features.”
Natalie Gibson, Leisure DB
Find out more about choosing the right location when opening a gym.
3. Buy an existing fitness business
Another way to grow your fitness business is to buy an existing gym or fitness club.
Existing members. A ready-made team. A recognisable brand. There can be many potential benefits to buying an existing gym.
To find a business that’s for sale:
- Work with a business broker (ideally one with fitness industry experience)
- Review reputable online directories
- Reach out to industry peers and partners
If you go down this route, it’s important to do thorough due diligence. And really dig deep to understand the business – it’s services, financials, members, and staff.
4. Explore opportunities for digital growth
Grow your revenue by adding new digital fitness services. Examples include:
- Online workouts and training programmes
- Virtual classes – available on-demand and/or at certain times in your studio
- Fitness apps
- Virtual personal training
- Nutrition plans
- Access to exclusive online communities
Digital fitness options like these offer many benefits to members –
- Increased convenience
- A highly personalised experience
- Guidance to reach goals at a lower price point
- And more!
And they can help you grow retention and even introduce new revenue streams.
5. Invest in marketing
When you’re looking to grow your business and win new members, investing in marketing is a must.
A carefully thought-out gym marketing strategy will help you attract new members and keep current ones too. Think about your audience and what you want to achieve (your goals). Develop a plan that includes a mix of activity online and offline.
Want to ramp up your marketing efforts? Check out these helpful resources:
- Guide to creating gym marketing strategies & plans
- 33 gym marketing ideas
- 15 exceptional gym ads to inspire you
- Complete guide to email marketing – with ready-to-use templates
- Gym branding: The secret to a powerful fitness business
- How to start a fitness blog for your gym
- 15 business boosting gym social media post ideas
- How to create a fitness newsletter
6. Automate what you can
When you’re running a gym business there’s a lot to do. Keeping on top of and completing everything that needs doing can become overwhelming. And that makes growth challenging.
Thankfully, tech is there to help. A gym automation system will take away many repetitive, time-consuming tasks. Improving efficiency and freeing resources to invest into revenue-generating activities. So, you’re free to grow and scale faster.
7 ways to fuel growth with gym automation
Go deeperFind out where to start with automation. And see how you can take advantage of it.
Dive in now7. Partner with local businesses
Gyms of all shapes and sizes play an important role in the communities they serve. Partnering with local businesses and other organisations can help you achieve your growth goals.
Reciprocal discounts. Sponsorships. Giveaways. There are many ways you can create partnerships that:
- Expand your reach
- Increase gym membership sales
- Bring extra value to existing members
8. Offer something new
In life, to grow sometimes you need to try something new. And the same can be true in business too! Introducing new classes, activities, services, and products, can help you reach new people. And increase revenue too!
Look at what’s happening elsewhere in the market. For example, Pilates has grown in popularity in the UK with Google Trends data showing a recent peak in interest:
Couple trends with your target audience to offer something new. Using the same example, if you have studio space or an under used area, you could create a Pilates studio and offer classes and courses.
9. Improve your retention rates
Never underestimate the importance of member retention when looking for growth opportunities.
Increasing retention rates by 5% can increase profits by 25-95%. Pretty impressive right? When more members stay with you for longer, you’ll see a higher member life time value (LTV). And you’ll need to sign up fewer new members to achieve growth.
When you’re looking to increase retention rates, the key place to start is by looking at visits. If you can get members visiting regularly on a consistent basis, they’re less likely to cancel.
Strategies to increase retention
Go deeperGet practical ideas to help you increase retention rates.
Dive in now10. Look at how you communicate
For gyms, email marketing is a cost-effective way to engage prospects and members. Increased engagement can have a positive impact on growth.
Use the gym marketing automation tools within your software to send out personalised, targeted emails (and text messages too!).
As well as sending one-off messages, create automated journeys for prospects and members. Send the right message at the right time based on set criteria and triggers.
11. Provide regular training for your team
Your team is an essential part of your business. Their skills and the level of service they deliver to your members will impact your ability to grow.
Likewise, if you struggle to keep team members, you’ll be stuck in a time-consuming and costly recruitment cycle.
Invest in the success of your team and your business with regular training:
- Sponsor team members through certification and relevant qualifications
- Run workshops and sessions with experts to help your team refine specific skills
- Encourage team members to share knowledge and seek out learning opportunities
Showing your staff that you support their development and career goals will encourage them to stick with you. And it’ll positively improve your member experience. Both can make it easier to chase your growth goals.
12. Review your membership options and pricing
When was the last time you reviewed your membership options and pricing? If it’s been a minute, then it might be time to review your offering.
The right mix of membership packages, access options, and prices, will help you attract and retain members. Consider if you need to add new packages, cut options that aren’t popular, or adjust pricing.
Sell the value of a membership
Go deeperShift from selling on price, to selling on value, and charge what you deserve for memberships.
Learn more & take the leap13. Upsell services & bolt-ons
Finally, to grow your gym business, look at ways you can get creative and sell more to your members. There’s lots you could do. A key area to look at is personal training.
Encouraging more members to invest in regular personal training sessions can both:
- Help motivate those members to keep visiting (so, boosting retention)
- Create a profitable revenue stream
When upselling personal training:
- Make sure everyone in your business can clearly explain the benefits
- Offer sample sessions, so members know what to expect
- Create bolt-on packages that offer value for money and let members commit to a series of sessions
Set your fitness business up to scale
If you want to grow your fitness business, investing in the right gym management technology is vital.
It will help you automate manual tasks to save time. And provide the kind of experiences that delight members. Plus, as your business grows and changes, the right software will adapt with you.
These are just some of the ways that gym management software can help fuel your growth plans:
Reduce operational costs
Automate many of the day-to-day admin tasks that you and your team need to do to keep your business running smoothly. Save time. Avoid human error. And let your team focus on more rewarding activities that positively impact revenue.
Reliably collect membership payments
Managing member billing can really slow you down. An all-in-one gym management solution with embedded payments will cut the effort needed.
Info in your gym CRM will always be up-to-date and accurate. Fuelling better member experiences and improved access control.
And chasing failed payments becomes less hassle. That’s all thanks to automated follow-ups and a support team available to help your members.
Better member experiences
Create a lasting impression with personalised communications automatically sent out. Always at just the right time using the marketing automation features within your software.
Run refer-a-friend promotions. So, you can take advantage of word of mouth marketing to fuel growth. And put members in control of their experience with handy self-service tools and an easy-to-use app.
Sell more memberships
In-built prospecting tools help you and your sales team keep on top of sales tasks. And nurture leads through to the point of sale effectively.
Plus, online joining tools will integrate seamlessly into your website. So, new members can sign up at anytime and anywhere. The result? More new members!
Make timely, informed decisions faster
Get handy dashboards and detailed reports. So, you can quickly access valuable insights into what is and isn’t working across your business. Take action fast and optimise the way you run your business to target growth.
People-first support
When choosing software, it’s important to consider the partner as well as the solution.
Look for a software partner, like Xplor Gym, with an experienced UK-based team on hand. Passionate about helping gyms and fitness clubs like yours, you’ll get proactive support as you scale from people who genuinely care.
The wrap up…
Everything is running smoothly. You’re oversubscribed. Revenue is strong. There’s a growth opportunity to chase. These are all common signs that it’s time to get serious about scaling up your business.
Exactly what it takes to grow your gym will come down to the unique needs of your business. Ways to grow a fitness business include:
- Expand in your existing location
- Open in a new location
- Buy an existing business
- Explore opportunities for digital growth
- Invest in marketing
- Automate what you can
- Partner with local businesses
- Offer something new
- Improve your retention rates
- Look at how you communicate
- Provide regular training for your team
- Review your membership options and pricing
- Upsell services & bolt-ons
Investing in the right gym management tech can help you scale your business with ease. From automating boring tasks to powering exceptional member experiences, tech from a supportive partner will let you grow and do business your way.
Ready to grow your fitness business? Set your business up for success with software that can keep up with your plans – now and into the future. See what Xplor Gym can do for your business.
by Dave Alstead Commercial Director, Xplor Gym
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First published: 25 November 2024
Written by: Dave Alstead