The Loyalty Mindset Live Panel – Session 2
Watch the second Loyalty Mindset Live Panel session on-demand!
Session two of The Loyalty Mindset Live Panel Sessions focused on how operators can optimise their member onboarding journey for long term success. We were joined by leading industry experts, as well as owners and operators:
Julie Allen
Business Development Director at Leisure-net Solutions
Guy Griffiths
Owner at GGFit
Lee Wood
Commercial Director at Active Tameside
Amy Ritson
Partnerships Manager at Independent Gyms UKI
Kave Sedaghat
Owner at Fit Nation Global
Will Cheeld
Key Account Manager and Former Operator
Watch the recording below to learn:
- Getting onboarding right
- Monitoring first-month visits
- Congratulating and encouraging new members
- Tracking digital engagement rates
- Upselling as a retention tool