Management
9 ways to boost your gym member experience (even with limited staff)
Win loyal members, even with limited staff, with 9 small changes that can have a big impact on member experience.
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Jo-Ann Vieira
Business Development Manager, Xplor Gym
Jo-Ann is a Business Development Manager at Xplor Gym. She’s focused on helping gyms across the UK operate more efficiently and profitably.
With a software development, project management, and customer service background, she’s passionate about helping clubs innovate with flexible tech that powers unparallelled growth. While ultimately improving fitness experiences for members and owners.
Beyond work, Jo-Ann enjoys discovering new places and creating lasting memories with her family. As well as exploring the world, she loves unwinding with a good film or book. Her recommended reads include Child 44 by Tom Rob Smith and The Book Thief by Markus Zusak!
Articles by Jo-Ann Vieira
New clubs
Owning a gym: Pros & cons
Running your own gym business can be equally rewarding and challenging. Find out more and get tips for success.
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New clubs
Gym owner salary: How much do gym owners make?
Considering opening a gym? Already a gym owner? You’ll want to know what you should be earning. We’ve got you covered!
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Management
Gym SWOT analysis: How to do one for your gym
Make the most of this simple tool. Build on strengths. Boost weaker areas. Exploit opportunities. See off threats.
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Management
What does gym software cost?
To make the right software decision for your fitness club look at the total value a software partner will deliver.
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Management
Choosing insurance for a gym in the UK – everything you need to know
How do you go about choosing insurance for a gym? When you’re opening a new fitness business, it’s important to ….
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