Xplor Gym Blog: Retention

Retention

09 March 2026

7 min read

How (& when) to win back gym members who want to cancel

by Megan Greenaway

Handling cancellations requires care. And there’s no one-size-fits-all approach. Find out where to start and what to think about.

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Tech

28 April 2025

12 min read

Direct Debits for gyms guide

by Xplor Gym

Direct Debits are an efficient, reliable way to collect membership payments. Find out how to succeed with Direct Debits.

A photo of the Xplor Gym team at PerformX Live 2025

Events

28 February 2025

15 min read

8 hottest takeaways from PerformX Live 2025

by Xplor Gym

Get the 8 hottest takeaways for gym owners and operators from the 2025 edition of the highest energy fitness industry event – PerformX Live.

Marketing

13 January 2025

13 min read

23 best gym promotions for business growth

by Joanna Ashton

Find out what it takes to run a successful gym promotion. And get ideas to fill your marketing calendar all year round.

Retention

30 December 2024

11 min read

Are your members in the attrition danger zone?

by Xplor Gym

Growing profitably means holding onto as many members as possible for as long as possible. Get tips to boost retention.

Events

06 December 2024

14 min read

Independent Gyms Winter Conference 2024: 5 takeaways – & 1 powerful call for action

by Xplor Gym

The final event of 2024 for independent gym owners and operators took place on 5 December. Catch up on the 5 biggest need-to-knows.

Management

15 November 2024

10 min read

Going beyond subscriptions to diversify & grow revenue

by Xplor Gym

What alternative access options should you offer? How do you build demand for these and steady revenue? Find out!

Engagement

04 November 2024

12 min read

8 ways to win & retain Gen Z gym members

by Xplor Gym

Gen Z represents a big growth opportunity for clubs – and a risk too. Find out how to attract and keep Gen Z gymgoers.

Growth

14 October 2024

8 min read

Generations compared: Who’s starting new memberships?

by Xplor Gym

Age impacts the preferences and habits of new gym members. Get insights into trends from across the UK fitness industry.

Growth

30 September 2024

7 min read

Price vs. value: Selling the value of a gym membership

by Megan Greenaway

Are you undercharging for memberships? Find out how to charge what you deserve with value-based selling and pricing.

A photo from the Independent Gyms Summer Conference 2024

Events

04 July 2024

10 min read

7 need-to-knows from the Independent Gyms Summer Conference 2024

by Xplor Gym

The event of the summer for independents returned this July. Get the 7 biggest takeaways for owners from the day.

Tech

17 June 2024

5 min read

4 signs you need all-in-one gym software

by Xplor Gym

Is it time to switch to an all-in-one gym management system? If any of these signs are familiar, the answer may be yes.

A photo of Dave Alstead, Commercial Director at Xplor Gym, on stage at the Xplor Xperience in May 2024.

Events

21 May 2024

9 min read

Xplor Xperience: Psych up & take your business to the next level

by Xplor Gym

Prepare to psych up and take your business to the next level with learnings from the May 2024 Xplor Xperience.